How do you help them make progress without bouncing from one goal to another or trying to tackle everything at once?
August 24, 2026
This is going to happen to you sooner or later…
You ask what you think is a pretty good coaching question, and the client looks at you and says:
“I don’t know.”
A new coach can get nervous and feel like they need to do something about it.
So they ask another question, rephrase the one they just asked, start giving examples, or eventually start offering answers.
But before you do any of that, you need to figure out what kind of “I don’t know” you’re dealing with, because they don’t all mean the same thing.
Let’s sort out three types of “I don’t know” so you’re prepared the next time this happens to you.
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